AgentBuddies

Privacy Policy

Effective Date: September 16, 2025

This Privacy Policy describes how AgentBuddies.com, a property of AgentBuddies LLC ("AgentBuddies.com", "we", "us", or "our"), collects, uses, processes, and discloses your information in connection with your access to and use of our website, platform, and services (collectively, the "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect various types of information to provide and improve our Service to you. This information can be broadly categorized as follows:

a. Information You Provide to Us

  • Account Information: When you register for an account, we collect personal details such as your name, email address, company name, and password. This information is essential for creating and managing your user account.
  • Profile Information: You may choose to provide additional information for your user profile, such as your job title, industry, and contact preferences.
  • User-Provided Data for AI Training: A core function of our Service involves training your AI Agents on your business knowledge, goals, and unique personality. This includes, but is not limited to, documents (e.g., `product_docs.pdf`), text, data, and other content you upload or input into the platform. This data is crucial for the functionality of your custom AI workforce.
  • Communications: When you communicate with us directly, such as through customer support inquiries, feedback forms, or email, we collect the content of these communications, along with your contact information.
  • Payment Information: If you subscribe to paid features of our Service, our third-party payment processors will collect your payment information (e.g., credit card details, billing address). We do not directly store sensitive payment card information on our servers.

b. Information We Collect Automatically

  • Usage Data: We automatically collect information about your interactions with the Service, including the pages you visit, features you use, the time and date of your access, and your navigation paths. This helps us understand how our Service is used and how we can improve it.
  • Device Information: We collect information about the device you use to access the Service, such as your IP address, browser type, operating system, unique device identifiers, and mobile network information.
  • Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your IP address, browser type and settings, the date and time of your request, and how you interacted with the Service.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

c. Information from Third Parties

  • Buddy Marketplace: When you add "Buddies" (specialized skills) from our Buddy Marketplace, these may be provided by third-party developers. These third parties may share certain information with us regarding your use of their Buddies, consistent with their own privacy policies and your settings with them.
  • Analytics Providers: We may receive information from third-party analytics providers who help us understand user behavior and improve our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain the Service: To operate, maintain, and provide all features of the Service, including creating and managing your AI Agents and integrating Buddies.
  • Personalize Your Experience: To customize your experience on the Service, such as tailoring content and features based on your usage and preferences.
  • Improve and Develop the Service: To understand and analyze how you use the Service and to develop new products, services, features, and functionality.
  • Communicate with You: To send you service-related notices, updates, security alerts, and support messages. We may also send you promotional communications about our products and services, from which you can opt-out.
  • Process Transactions: To process your payments for subscriptions or other services.
  • Ensure Security: To maintain the security and integrity of our Service, prevent fraud, and enforce our Terms of Service.
  • Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • For Research and Development: To conduct research and analysis to improve our AI models, algorithms, and the overall effectiveness of our Service.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With Your Consent: We may disclose your information with your explicit consent.
  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing. These service providers will have access to your information as necessary to perform their functions but are obligated not to disclose or use it for other purposes.
  • Buddy Providers: When you integrate third-party "Buddies" into your AI Agent, certain data you provide for AI training or data processed by your AI Agent may be shared with the respective Buddy providers to enable the functionality of those Buddies. We encourage you to review the privacy policies of any third-party Buddies you choose to use.
  • Affiliates: We may share your information with our corporate affiliates for purposes consistent with this Privacy Policy.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of AgentBuddies.com, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including business or research purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the secrecy of your unique password and account information.

5. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You may have the right to request access to the personal information we hold about you.
  • Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information under certain circumstances.
  • Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain conditions.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Object to Processing: You may have the right to object to our processing of your personal information under certain circumstances.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our files as soon as possible.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@agentbuddies.com.